Hello, can anyone direct me to an existing template that can be used to track
customer enquiries and feedback. It needs an efficient way of recording
follow up & response conversations. In a standard workbook layout if you type
loads of text into a column (say 'follow up' for instance), it pushes all the
rows so far down the spreadsheet it quickly becomes unwieldy. If anyone can
help I could e mail an example of what we're using now (awful) and after
having a chuckle at our expense maybe you can suggest something more
appropriate. We're running 2003.
Many thanks
--
Marcus