Sometimes Excel starts but its screen is blank?
"Bill" wrote in message
...
I have experienced the same problem. Excel would start with a blank screen
(what should be the bottom menu bar is on top starting with "Ready") about
half the time when I used shortcuts from the menu bar or desktop. When I
clicked on an Excel document it always started with a blank screen. It
would
always start correctly if I selected "Run" Excel from the menu.
I have spent over six hours on the phone with Microsoft support trying to
resolve the problem with at least three technicians (two Excel, one Vista)
taking over control of my computer to try to resolve the problem. I
finally
realized that support was not going to resolve the issue and they did
manage
to screw up other software installed on my machine.
I finally restored my computer to its original state with Vista Home
Premium
and before I installed any non Microsoft software I installed Office 2007
Pro. Everything now seems to be working. I will watch very closely to
see
if the installation of any other software changes that.
One other comment about the blank screen. If you move the bottom of the
window up close to the top and then bring it down you do get the Excel
ribbon
on top but no grid and most buttons work but not the minimize, maximize or
close bottons. You also cannot load any spreadsheet.
Sorry that I have not found an easier solution but I just could not live
with the program opening correctly about half the time.
Bill
"Peter" wrote:
Hello,
Thanks for reviewing my question. I have installed Office 2007 and
everything has been working fine with the exception of Excel. Sometimes
when
I launch Excel it comes up but its screen is blank - no menus. Its
window
resize control (normally in the right corner) is at the top corner - I
can
even right click on it to get its menu. However, there are no menus, no
spreadsheet and I cannot close it. I have to right click on the task bar
to
close it. After closing it, I launch Excel again and it comes fine.
I have tried to repair it, uninstall and reinstall but the problem still
occurs.
Any suggestions?
Many Thanks
Peter
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