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Bob I Bob I is offline
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Default punctuation marks won't appear unless character inserted afterquo

Check what keyboard layout you have set in the Operating system.

Control panel, Regional and language options, languages, Details,
Settings, Keyboard.

Hollyl wrote:

Hi:
In both Word and Excel, the double-quote and apostrophe won't appear unless
I key another character after or add a space. Can you help? I am using
Office 2002.