I thought that I had created a merge field, just as I did with Address 1,
Address2, City, State, Zip, but I still cannot make it work - just tried
again. Is there another program that is more dummy friendly?

"dlw" wrote:

Is the greeting a merge field? If so just type it in:

Dear <firstname

"Molly" wrote:

I am attempting to insert greeting into merged word letter. Everything else
is OK. Can anyone help a dummy?