Thanks so much for your help. This problem only occurs intermittently,
and I have tried the shift keys and esc - actually have tried all
keys!! It's so frustrating when it happens in the middle of work, and
it seems like the only way to fix it is to shut down the entire
computer, wait a bit, then restart and hope that it is gone!! I have
never tried F8 key, and have done that already. I didn't see EXT on the
status bar, but anything is worth trying!!
Thanks again!


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anneburton
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