kibry

Was the reloading of programs the result of a complete re-format and
re-install of the OS?

If so, you may be able to contact MS and explain the situation.



On Sun, 30 Jan 2005 09:17:02 -0800, "kibry13"
wrote:

I have Excel 97 and recently I have had to reload all of my programs - My
problem- I have the disc and book, but not the original jacket with the cdkey
- I do have the product id# and know that my product was registered with
Microsoft - how do I get my cdkey number to reload my program - please help -
thank you :)