=SUMPRODUCT(--(A2:A100="27200841"),--(D2:D100-"SA"))

--
HTH

Bob Phillips

(replace somewhere in email address with gmail if mailing direct)

"MarkM" <mark_mattson(at)yahoo.com wrote in message
...
What I am trying to do is count the number of appointments a customer had
before the sale. A sample of my data is below.

Customer Contact date Campaign Code Appointment Result Code
27200841 20060207 PR0002 RR
27200841 20060418 DM2625 SA
27200841 20060418 DM2625 SA
27200841 20060418 DM2625 SA
27200841 20060418 DM2625 SA
27200841 20060420 HK0001 TS
27200841 20060629 AA0001 RT
A0500751 20060330 MC0001 PR
A0500751 20060410 AA0001 TS
A0500751 20060412 DM2625 SA
A0500751 20060412 DM2625 SA
A0500751 20060417 HK0002 FT
A0500751 20060421 HK0002 FT

What I need to get is the number of times the customer came in before the
sale. A sale is coded as SA in the Appointment Result Code column. So
for
customer 27200841 I want 1 and customer A0500751 I want 2.

I am struggling with what would be the best way to do this. Is there a
function that would work? Would it be better to put the data in a pivot
table and then use a function to get the results? Or would it be easier
to
do something in Access, which is where the data will be pulled from,
before I
export this to Excel?

Any help is greatly appreciated.