All these things are so drastic! We reinstalled with different media, no
luck. His machine came loaded with Windows XP SP2, no luck. I tried a
differnt monitor, but cannot change the video card in his laptop, no luck.
Our laptops are different types so moving hard drives would be difficult to
do at this time (though it is not something I would not try later when there
is more time)

I think we may bite the bullet and call Microsoft Support and pay the bucks.

One last wierd things about this issue. When he prints the spreadsheet, the
wrapped text lines show the first line of text. It is different than what is
on the monitor. On the monitor he sees nothing in these wrapped text fields.

When I print the file, I get the wrapped text as expected.

I will let you know if MS Support has a solution to the problem other than
what you suggested.

Thanks again for your time!

"CLR" wrote:

Well, let's see:
1-It's not the file because the file works fine in your computer, and
another file from your computer also works bad in his. So this points
clearly to his hardware/software.
2-It doesn't appear to be in Excel, because you've reinstalled Office, but
yet the possibility exists that the install disk is corrupt. So, if you have
another Office disk, preferably even an older Version, you might could try
installing it.
3-It's not the Video system, because you've checked that out.....proof of
the pudding here would be tho to try another Monitor/driver.
4-If you've got/put a new version Windows on that machine, the incorrect
video drivers for that version might have been installed, and reinstalled.
5-True fault isolation would be to swap hard drives with him. If yours
performed well in his machine and his did bad in yours, the problem is
definitely within the hard drive.

That's about all I can think of...
hth
Vaya con Dios,
Chuck, CABGx3



"bocikt" wrote:

Well, unfortunately updating the video drivers still did not fix this problem.

Any other suggestions?

"CLR" wrote:

First, I would like to commend you on the clarity with which you stated your
problem, what you've tried, and the results. Usually, one or more of those
items are missing from the OP's and we just have to guess or ask.....well
done!

I wish the answer was as easy. The only thing I can think to try that you
have not already is for YOU to make a similar file and do the Word-wrap thing
and see what you get and then give the file to him and see what he
gets......outside chance that it may be a Monitor/driver resolution
thing.......

hth
Vaya con Dios,
Chuck, CABGx3



"bocikt" wrote:

There is a gentleman in my office who is having a problem with text wrapping
in a single cell. When he opens up a new Excel workbook and types in a
sentence that goes past the cell width, the text appears on the screen
spanning columns (as you would expect). When he formats the cell and chooses
the Wrap Text option, the text disappears. When he highlights that cell the
text displays in the formula bar.

Adding an Alt-Enter to the middle or the end of the sentence makes no
difference and changing the Text Alignment makes no difference.

He has sent the file to me and my excel (both are 2003 SP2) shows the text
as expected.

We have reinstalled Office and this problem still occurs.