Jeff,

There is one more trick I've read about...
Round trip the file by saving it as a web page (file type Html).
Then open it and save it back as a regular workbook (.xls).

Jim Cone
San Francisco, USA
http://www.realezsites.com/bus/primitivesoftware



"Jeff Pines"
wrote in message...
Jim,

Thank you for the help. I wish I knew what else to provide you to help, but
that's all the error output we found.

I checked and we're on SP3. I know the user did the recover a number of
times (after each crash), but I'm not sure if that is the same as the Open
and Repair. I'll have him try that. Otherwise, he could be in for a lot of
typing ;)

Jeff