Jim,

Thank you for the help. I wish I knew what else to provide you to help, but
that's all the error output we found.

I checked and we're on SP3. I know the user did the recover a number of
times (after each crash), but I'm not sure if that is the same as the Open
and Repair. I'll have him try that. Otherwise, he could be in for a lot of
typing ;)

Jeff