Unable to load files from alternate startup folder
Windows SBS 2003
Windows XP
Office 2003
Dell Optiplex GX260
We are a small CPA firm running, seemingly, identical set-ups on 6
identical workstations. We load a system.xls file from a network folder
(R:\Firm\system\excel\xlstart) when Excel starts through the 'At
startup, open all files in:' setting in the Options|general tab.
We've been loading this file successfully through multiple versions of
Excel over the last 5+ years.
On two of the workstations, the files in this folder have stopped
loading. Additionally, we are unable to create icons to execute any of
the macros in the system.xls file, even after manually loading the
file. When we assign the macro to an icon, it simply does not take,
i.e. when we right click after assigning -- the macro name is blank.
I have a guess that it may be tied to an add-in provided by
Practitioners Publishing Company -- company is a provider to the local
CPA community of compilation and review materials and include a couple
of Excel add-ins. Their support has not identified a known problem, but
I'm suspicious without any concreate evidence to support. I've removed
the add-ins from the problem computers -- Excel still doesn't load from
the alternate start-up folder, so I may be completly off-track. If
there our other accounting firms experiencing quirks with PPC's
software, I'd like to hear from them.
Any general suggestions would be greatly appreciated,
Bill Carlson
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