Are you sure you want to do this?

If those officers are human beings, then I bet that they won't be able to
classify all the calls they've made that week--not to mention going back in time
(a month ago???).

I think it would be a better decision to allow the people to make as many
private calls as they deem necessary--it would be a small price to pay to be
able to have them available at any time.

I think that the worse I would do is look at the total minutes and remind people
to not take too much advantage of the phone for personal use (as a group--I
wouldn't identify any individual).

I bet you'll have more disharmony (and backlash--I'll turn my phone off when I'm
not at work!) if you implement your plan.

And don't forget to include the lost productivity when the officers are keeping
and reviewing their records--and when they're grousing about the new policy.

Just my opinion, though.

Mr-Re Man wrote:

Hi, I am in need of a solution that allows me to invoice officers for private
calls made on their individual works mobile phone. The current system I have
adopted is lots of paperwork and takes about 2 solid weeks to organise.

I have spoken with the mobile company and can now get access to good
detailed information in Excel on every call made. The monthly list however
consists of approx 10,000 rows so merging months is not an option i can do.

What I need to do, is to be able to extract individual officers calls (work
& private) and have them identify the private calls, once they are identified
and excel or access is updated, I can the generate an invoice requesting
payment.

However it would be good for managers to know, once the officer has
identified between private and work, firstly how much the individual spends
monthly between the work/private, then by department by month.

If anybody has any suggestions or templates that I can adapt, this would be
really amazing.

--

Dave Peterson