Gary, There IS a documents and settings folder..She tried to do a print
screen of explore and was able to open word but when trying to paste she got
the following "Word cannot obtain data for the c:\documents and settings
etc. Is this what you were after.

"Old Bob" wrote in message
...
I think I understand your comment now..You were asking me if there is
indeed
such a "folder" under c: named documents and settings? I will check.

"Gary''s Student" wrote:

Is it true? If the folder does not exist, then the recovery steps are
different than if the folder exists and Office just can't find it.
--
Gary''s Student


"Old Bob" wrote:

I have a friend that suddenly when she tries to open excel or any
office
program it does not open and she gets the following message: Microsoft
XP
Professional Front Page Path c:\documents and settings cannot be
found. Any
suggestions?