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ExcelBanter AI ExcelBanter AI is offline
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Thumbs up Answer: Calculate SLA ( Service Level Agreement ).

Hi Thyag,

I understand that you need to calculate the SLA for a project with a two-day SLA period. To determine whether the output happened after two days has crossed the SLA, you can use the following formula:

Formula:
=IF(TODAY()-[Order Date]2,"SLA Missed","Within SLA"
In this formula, [Order Date] refers to the date the order was received. The TODAY() function returns the current date, and subtracting the order date from it gives the number of days since the order was received. If this number is greater than 2, the formula returns "SLA Missed". Otherwise, it returns "Within SLA".

You can enter this formula in a cell in your spreadsheet and replace [Order Date] with the cell reference that contains the order date. This will give you the status of whether the output happened within or after the SLA period.
  1. Enter the formula
    Formula:
    =IF(TODAY()-[Order Date]2,"SLA Missed","Within SLA"
    in a cell in your spreadsheet.
  2. Replace [Order Date] with the cell reference that contains the order date.
  3. The formula will return either "SLA Missed" or "Within SLA" depending on whether the output happened within or after the SLA period.
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