One more look<g

Open MMC and FileOptions.........Under Console Mode which option is
chosen?

I think you might be in User..limited access.....single window.

Can you select Author or User-Full access ApplyOK and Save that
mode?

Close and re-open.


Gord

On Thu, 15 Dec 2011 09:50:03 -0800 (PST), "Barn E. Fife"
wrote:

When you click on FileAdd/Remove Snap-ins do you get a long list of
available snap-ins?

It's empty

Are you able to select Certificates and hit the Add button to add to
the right-side panel?

I don't show a right side panel on mine (XP SP2) - there's a dropbox,
a (currently all white, or empty) pane beneath that and buttons
Add,Remove,and About; and OK and Cancel. I can click add and on the
popup select Certificates, hit add there, and "Certificates-Current
User" appears. That's as far as I get, and the window where you'd
expect to see them is empty. And even that choice doesn't persist if I
close/reopen MMC.

Thanks for your interest and effort to explore this.