You should pick "Save" for the download, not "Open".

--
Jim
"Chris Burgess" <Chris wrote in message
...
| When trying to download Excel templates from Microsoft Website, I keep
| getting this error message:
|
| "Microsoft Excel for Windows has encountered a problem and needs to close.
| We are sorry for the inconvenience."
|
| I am using Excel 2000. I believe my IE6 browser is set to accept cookies.
|
| I have ASAP Utilities installed, but should that make a difference?
|
| Any help appreciated.
| Thanks