Have you updated your video driver lately?

"Jill" wrote:

Images in both Excel and Word do not load. If they DO load, they will
disappear once scrolled away, or positioned differently. the only way to see
the images is to change the formatting of the pictures (center/justify in
word, and fill with color in excel)

I just had an extra gb of memory installed, and it had not solved the problem.

Any insight?