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Stefi Stefi is offline
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Default Response times calculated in business hours

Sorry, I forgot to mention that it's part of the Analysis Toolpak add-in,
it's present in XL2003. Tools/Add-Ins/Check Analysis Toolpak!

Regards,
Stefi


€˛Nippy€¯ ezt Ć*rta:

Is NETWORKDAYS a 2007 feature? it does not seem to be a function in 2003

"Stefi" wrote:

=B2-A2-NETWORKDAYS(A2,B2)-16*1/24

Not fully tested, but gives the correct result in your example.

Regards,
Stefi


€˛Nippy€¯ ezt Ć*rta:

Hello, i wish to calculate response times in business hours.

I have two columns of data; A represents the "call log" date and time; B
represents the "responded by" date and time.

I wish to calculate the time difference between A & B, but only in office
hours.

As an example; Office hours 9am to 5 pm Mon-Fri (no sat or Sun)
A call received at 4pm on friday that was dealt with by 10am on monday would
have a Response time of 2 hours.

Is there a neat way of doing this?