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Maxi[_2_] Maxi[_2_] is offline
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Default AVAYA CMS Scripting through Excel VBA

Private Function CMSGetReport(sServerIP As String, iACD As Integer,
sReportName As String, sProperty1Name As String, sProperty1Value As
String, sProperty2Name As String, sProperty2Value As String,
sExportName As String) As Boolean
Dim cvsApp As CVS.cvsApplication
Dim cvsConn As CVSCN.cvsConnection
Dim cvsSrv As CVSUPSRV.cvsServer
Dim Rep As CVSREP.cvsReport
Dim Info As Object, Log As Object, b As Object

Set cvsApp = New CVSUP.cvsApplication
If cvsApp.CreateServer(getusername(sServerIP), "", "", sServerIP,
False, "ENU", cvsSrv, cvsConn) Then
If cvsConn.Login(getusername(sServerIP), getpassword(sServerIP),
sServerIP, "ENU") Then

CMSGetReport = False

On Error Resume Next
cvsSrv.Reports.ACD = iACD
Set Info = cvsSrv.Reports.Reports(sReportName)
If Info Is Nothing Then
If cvsSrv.Interactive Then
MsgBox "The Report " & sReportName & " was not found on
ACD" & iACD & ".", vbCritical Or vbOKOnly, "CentreVu Supervisor"
Else
Set Log = CreateObject("CVSERR.cvslog")
Log.AutoLogWrite "The Report " & sReportName & " was not
found on ACD" & iACD & "."
Set Log = Nothing
End If
Else
b = cvsSrv.Reports.CreateReport(Info, Rep)
If b Then
Debug.Print Rep.SetProperty(sProperty1Name,
sProperty1Value)
Debug.Print Rep.SetProperty(sProperty2Name,
sProperty2Value)
' Debug.Print Rep.SetProperty(sProperty3Name,
sProperty3Value)
b = Rep.ExportData(sExportName, 9, 0, True, False, True)
Rep.Quit
CMSGetReport = True
If Not cvsSrv.Interactive Then cvsSrv.ActiveTasks.Remove
Rep.TaskID
Set Rep = Nothing
End If
End If
Set Info = Nothing
End If
End If
End Function

I got the above fuction from
http://www.dbforums.com/archive/inde...t-1003776.html. What it does
is, it extracts reports from AVAYA CenterVu Supervisor 9.0 software
used by call centers.

But when I used it in excel VBA, it gives me compile error
"User-defined type not defined in the first line "Dim cvsApp As
CVS.cvsApplication" when I try to call the function see my code below.

More info:

I searched few files on my comp in the C:\Program Files\Avaya\CentreVu
Supervisor 9.0 directory and go to know that

cvsAPP is an .exe file
cvsConn is a .dll file
cvsSrv is an .exe file
CVSREP is an .exe file

Sub a()
Call CMSGetReport("172.18.3.60", 1, "Upstream Stats Rpt", "Date(s)",
"03/01/06--1", "Split Numbers", "71;72;74;79;82;83",
"m:\ReportsAutomation\abc.xls")
End Sub

How can I get rid of the error?

Note: The above function might not display properly due to word wrap