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JFamilo[_11_] JFamilo[_11_] is offline
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Default Error while controlling Word from Excel


I have a series of macros in an Excel file that users use to creat
spreadsheets. When they are finished creating spreadsheets they ca
print "reports" in Word. To do this I am controlling Word from Exce
with VBA. This works fine for all of the associates in my office.
However, I have an associate in another office (about 1500 miles away
that has Word crash whenever he tries to run reports. He gets th
error box "Word has encountered a problem and needs to close" and i
then asked to send or not send an error report. Once he clicks eithe
of these options the Excel macro fails because it is trying to talk t
Word that isn't there. Since he is so far away I cannot tell what i
going wrong. Like I said, no one else has these problems and the res
of the macro works fine for him.

I talked to our corporate "help" people but they of course were no hel
whatsoever. The excel file with all the macros is located on our share
drive that this associate also has access to. Any ideas of what coul
be causing this or how to fix it

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JFamil
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