David McRitchie posted the following in response to a similar
question/problem description:

Message 1 in thread
From: David McRitchie )
Subject: Blank help window


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Newsgroups: microsoft.public.excel.programming
Date: 2003-08-09 08:54:51 PST


Hi Rodger,
Haven't experienced that problem but try this
look for msohelp in the Task Manager and
terminate it. Then invoke HELP again. You can
leave Excel up. What I usually see is being unable
is a double headed arrow when I try to enter something
and a very incomplete Table of Contents on the Contents tab
of Help.

--
Regards,
Tom Ogilvy

Tony wrote in message
...
I am using Visual Basic within EXCEL 2000.

The VB Help allows access to the "Topic Books" but the
other Tabs will not allow you to search. Instead of the
vertical cursor bar in the question box, all I get is a
Left-right arrow as if it is trying to re-size a window ?

Any solutions - VB Help worked fine in EXCEL 97