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Old December 2nd 09, 04:57 PM posted to microsoft.public.excel.setup
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Posts: 1
Default IRM Permission Disappeared in .xls file

It would appear Microsoft have fixed the problem. I am now able to access my
files again. I think I'll remove the permissions and think of another way of
protecting my files.

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Old December 10th 09, 03:54 AM posted to microsoft.public.excel.setup
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Posts: 2
Default IRM Permission Disappeared in .xls file

On 26 Nov, 20:35, ("Daisy Cao [MSFT]")
Hi Steve,

I understand you have contacted our premium support and the support
engineer once contact me to discuss the urgent issue. He is also busy to
finding a person could be help as we all focus onExcelapplication and
have little knowledge forIRMservice and .net passport (windows live ID).

Thank you for your understanding and hope we can find a person soon to take
responsibility of the issue.


Daisy Cao

Microsoft Online Support
Microsoft Global Technical Support Center

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| From: Steve Won
| Newsgroups: microsoft.public.excel.setup
| Subject: IRMPermission Disappeared in .xlsfile
| Date: Wed, 25 Nov 2009 05:11:39 -0800 (PST)
| Organization:
| Lines: 36
| Message-ID:

| References:

| * * *
| * * *
| NNTP-Posting-Host:
| Mime-Version: 1.0
| Content-Type: text/plain; charset=ISO-8859-1
| X-Trace: 1259154699 20003 (25 Nov 2009
13:11:39 GMT)
| X-Complaints-To:
| NNTP-Posting-Date: Wed, 25 Nov 2009 13:11:39 +0000 (UTC)
| Complaints-To:
| Injection-Info:;
| * * * posting-account=lTIjrAoAAABXP4HP-nfO1OPkkItwzCw2
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1;
| * * * Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR
| * * * 3.0.30729; Media Center PC 6.0; InfoPath.2; OfficeLiveConnector.1.4;
| * * * OfficeLivePatch.1.3; SLCC1; Tablet PC 2.0; MS-RTC LM
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TFEEDS01.phx.gbl!tornado.*f!tiscali!!prox!feeder1-2.proxad..n*e
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.excel.setup:4775
| X-Tomcat-NG: microsoft.public.excel.setup
| Hi Daisy,
| In regard to "the a trial service and services description in the
| agreement" you addressed, I do not believe that it is appropriate to
| try to protect Microsoft with using this for particularly this issue.
| /// Imagine ABC motors company gave 100 cars to 100 people as a
| promotion for 100 days trial.
| These new cars use a technology which is a two verification process to
| turn on the engine.
| Verfication process includes the use of a key and the driver's
| fingerprint which needs to be verfied from the central server. And
| this remote fingerprint verification method has been used in the
| industry for a long time.
| So, some people drove this car to the desert and some went to the
| Amazon jungle.
| Suddenly after 20 days, the keys for 100 cars don't work due to the
| fingerprint verification process failing, so they can't drive the cars
| any more.
| They might die there because they can't escape from the desert and
| jungle without the cars moving.//
| It might be true that they shouldn't go to the desert and jungle with
| 100 days promotion trial cars.
| However, what would you expect from ABC motors company for this
| situation?
| I believe the answer is simple. They have to do their best to try to
| save people without trying to protect their position as the impact of
| this failure is huge.
| Thanks,
| Steve

Hey Guys the problem is Resolved.. Thank you All

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