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#1
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Reinstallation of Win xp and MS office XP pro
I have recently had to reinstall windows xp (home-sp2) due to corrupt
registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#2
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Lethal
Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#3
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Hi Gord,
Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lee. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#4
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Lethal
I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lee. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#5
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Gord,
Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#6
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Fingers crossed at this end<g
Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#7
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Hi Gord,
Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#8
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Lethal
The only advice I have now is for you to take your problem description over to the microsoft.public.office.setup News Group and see what they can come up with. It would seem this is beyond a simple Excel issue. Sorry to foist you off like this, but I'm out of ideas. Gord On Sun, 17 Apr 2005 03:10:03 -0700, Lethal wrote: Hi Gord, Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#9
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'Thats cool Gord, do you have an 'address' for this newsgroup?
regards Lethal "Gord Dibben" wrote: Lethal The only advice I have now is for you to take your problem description over to the microsoft.public.office.setup News Group and see what they can come up with. It would seem this is beyond a simple Excel issue. Sorry to foist you off like this, but I'm out of ideas. Gord On Sun, 17 Apr 2005 03:10:03 -0700, Lethal wrote: Hi Gord, Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#10
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Lethal
Since you're using the Microsoft CDO interface to access NG's I don't know where you should go. I would assume that the microsoft.public.office.setup NG is at the same site from which you accessed the NG, but......?? If you were using a "real" news reader line Outlook Express or similar I would point you to news server msnews.microsoft.com form where you would download the news groups and subscribe/post to the above office.setup NG. You could try this URL news://msnews.microsoft.com/microsof...c.office.setup Gord On Sun, 17 Apr 2005 16:30:01 -0700, Lethal wrote: 'Thats cool Gord, do you have an 'address' for this newsgroup? regards Lethal "Gord Dibben" wrote: Lethal The only advice I have now is for you to take your problem description over to the microsoft.public.office.setup News Group and see what they can come up with. It would seem this is beyond a simple Excel issue. Sorry to foist you off like this, but I'm out of ideas. Gord On Sun, 17 Apr 2005 03:10:03 -0700, Lethal wrote: Hi Gord, Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#11
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Hi Gord,
As promised...the solution to this problem. After the Office Newsgroup couldnt help, it was suggested I phone microsoft and after a couple of hours and two or three phone calls the problem (again) lay with Nortons product. As you may recall the reinstallation of windows was caused by a corrupt registry caused by nortons/symantec products, now this Office problem was solved by the removal/renaming of 'officeav.dll' which evidently allows nortons antivirus to read incoming/outgoing file attachments in word, excel etc. SYMANTEC? - NEVER AGAIN Thanks again for your efforts, regards Lethal "Gord Dibben" wrote: Lethal Since you're using the Microsoft CDO interface to access NG's I don't know where you should go. I would assume that the microsoft.public.office.setup NG is at the same site from which you accessed the NG, but......?? If you were using a "real" news reader line Outlook Express or similar I would point you to news server msnews.microsoft.com form where you would download the news groups and subscribe/post to the above office.setup NG. You could try this URL news://msnews.microsoft.com/microsof...c.office.setup Gord On Sun, 17 Apr 2005 16:30:01 -0700, Lethal wrote: 'Thats cool Gord, do you have an 'address' for this newsgroup? regards Lethal "Gord Dibben" wrote: Lethal The only advice I have now is for you to take your problem description over to the microsoft.public.office.setup News Group and see what they can come up with. It would seem this is beyond a simple Excel issue. Sorry to foist you off like this, but I'm out of ideas. Gord On Sun, 17 Apr 2005 03:10:03 -0700, Lethal wrote: Hi Gord, Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
#12
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Lethal
Thanks for the update. One for my archives. Gord On Tue, 3 May 2005 05:29:02 -0700, Lethal wrote: Hi Gord, As promised...the solution to this problem. After the Office Newsgroup couldnt help, it was suggested I phone microsoft and after a couple of hours and two or three phone calls the problem (again) lay with Nortons product. As you may recall the reinstallation of windows was caused by a corrupt registry caused by nortons/symantec products, now this Office problem was solved by the removal/renaming of 'officeav.dll' which evidently allows nortons antivirus to read incoming/outgoing file attachments in word, excel etc. SYMANTEC? - NEVER AGAIN Thanks again for your efforts, regards Lethal "Gord Dibben" wrote: Lethal Since you're using the Microsoft CDO interface to access NG's I don't know where you should go. I would assume that the microsoft.public.office.setup NG is at the same site from which you accessed the NG, but......?? If you were using a "real" news reader line Outlook Express or similar I would point you to news server msnews.microsoft.com form where you would download the news groups and subscribe/post to the above office.setup NG. You could try this URL news://msnews.microsoft.com/microsof...c.office.setup Gord On Sun, 17 Apr 2005 16:30:01 -0700, Lethal wrote: 'Thats cool Gord, do you have an 'address' for this newsgroup? regards Lethal "Gord Dibben" wrote: Lethal The only advice I have now is for you to take your problem description over to the microsoft.public.office.setup News Group and see what they can come up with. It would seem this is beyond a simple Excel issue. Sorry to foist you off like this, but I'm out of ideas. Gord On Sun, 17 Apr 2005 03:10:03 -0700, Lethal wrote: Hi Gord, Unfortunately not successful. When trying to run an existing Excel file...I continue to get 'unable to read/open file', and 'file unavailable' in regard to attempts to open word docs, after installing the updates. I also noted some 'global template' issues (trying to save it) when halfway thru the two office xp updates (ie after the office sp3 upgrade, and prior to the various security updates). Last clue (perhaps) when they do no work, both take sometime before the wrod/excel banner disappears and the apps actually open)..in there 'raw' form its all very quick. Look forward to your advice. regards Lethal "Gord Dibben" wrote: Fingers crossed at this end<g Gord On Thu, 14 Apr 2005 17:25:02 -0700, Lethal wrote: Gord, Indeed that is where I get the updates from (two largish updates due for 'native' office xp pro)...I will try again, and advise. Thanks again for your input. Lethal "Gord Dibben" wrote: Lethal I would download the updates then do the regserver steps again if still having problems. Are the updates from the Office Update site? http://office.microsoft.com/en-us/of...e/default.aspx Under "Things to do" and check for updates. Gord On Thu, 14 Apr 2005 03:22:01 -0700, Lethal wrote: Hi Gord, Thanks for that. I had a look in tools/options in ecxel and it was already unchecked....I then ran the start/run commands you suggested and windows installer did something (?) Do you consider it may now be safe to runa dndownload the updates? regards Lethal. "Gord Dibben" wrote: Lethal Sounds like your file associations could be bad. Try re-registering these Applications. For Excel......... First try the standard fix(es)......ToolsOptionsGeneral uncheck "ignore other applications" OR StartRun "excel.exe /regserver"(no quotes and note the space before the / mark). You may have to enter your full path to excel.exe....in that case surround with quotes as in..... "C:\mypath\to Excel\somewhere\excel.exe" /regserver For Word........... StartRun "winword.exe /r" (no quotes and note the space before the / mark). Again, you may have to enter the full path to winword.exe Gord Dibben Excel MVP On Wed, 13 Apr 2005 04:49:02 -0700, Lethal wrote: I have recently had to reinstall windows xp (home-sp2) due to corrupt registery. At this time I also noted that none of my current MS Office (Excel or Word) files would open. The message being received was 'unable to read file' or 'unable to open file'. I have accordngly carried out a full reinstall of office xp pro. This enable the files to open. However when I download and install all the avaliable office updates (including Office XP Service Pack 3 (English version)) , the bug/error reoccurs. I have therefore uninstalled (deleted all office folders) and resinstalled (Office xp) back in it original or raw state, so at least I can use the files. I would like to be able to download and install all security issues & updates. Has anyone ever heard of this of have any suggestions as to a fix? Would be much appreciated |
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