Slow response of "File-New" function
 

Office 2003
All users of our "Workgroup" are being held up for an inordinate amount of time whenever they
use the "File-New", "On My Computer" function in Excel.
Whenever they have to select "On my computer" they can pretty well go for coffee before it
brings them the tabs with the templates (the tabs organize the templates by department).
There isn't any problem selecting from the MRU list but, unfortunately, the list is not long
enough to accommodate all the templates they require.

Can anyone offer any hints as to what factors influence the response time?

--
Regards
Rob

Slow response of "File-New" function
 

Slow network.
Mapped drives that are have disconnected.
A huge quantity of files in the folder.

RobWN wrote:

Office 2003
All users of our "Workgroup" are being held up for an inordinate amount of time whenever they
use the "File-New", "On My Computer" function in Excel.
Whenever they have to select "On my computer" they can pretty well go for coffee before it
brings them the tabs with the templates (the tabs organize the templates by department).
There isn't any problem selecting from the MRU list but, unfortunately, the list is not long
enough to accommodate all the templates they require.

Can anyone offer any hints as to what factors influence the response time?

--
Regards
Rob

--

Dave Peterson

Slow response of "File-New" function
 

What memory do the Pc's have ? This could affect loading times.

Also, do you have a large number of mapped drives ? It may be trying to
connect mapped drives as it produces the computer list and this could slow it
down if some are unavailable.

Sean.

"RobWN" wrote:

Office 2003
All users of our "Workgroup" are being held up for an inordinate amount of time whenever they
use the "File-New", "On My Computer" function in Excel.
Whenever they have to select "On my computer" they can pretty well go for coffee before it
brings them the tabs with the templates (the tabs organize the templates by department).
There isn't any problem selecting from the MRU list but, unfortunately, the list is not long
enough to accommodate all the templates they require.

Can anyone offer any hints as to what factors influence the response time?

--
Regards
Rob