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Tracking Errors
Using Excel 2003
Would someone give me some ideas on how to track the following information and which functions/methods to use? I want to track errors and the possible trends. For instance: We've had a lot of errors in the company lately. I want to focus on who is causing the errors and which errors are occurring the most. There could be at least 10 people involved in these errors and there can be endless different discrepancies. Let's say that there's an error in the paperwork. The paperwork is checked by 2 different people. So if that's the error, then both people are at fault. If it's a data entry error, then one person is at fault. What is the best way to track and retrieve this info? Any help would be greatly appreciated |
Tracking Errors
Karen
Excel can handle the mechanics of what you want to do but it cannot come up with the methodology. By "mechanics" I mean Excel can manipulate the data any way you want, to extract whatever information/conclusions you want. But only you can come up with the data itself and how it's laid out. Excel has (until the next version is released) 256 columns and 65,536 rows and as many sheets as your computer's memory can handle. If the number of problems exceeds 256, you might list the people across the top and the problems down Column A. Then come up with something you think is appropriate to enter for each person for each problem. Then you have to come up with what you want Excel to do for you. I realize this isn't much help to you, but you have to understand that there is not much anyone can do for you at this end until you have completed your end. HTH Otto "Karen" wrote in message ... Using Excel 2003 Would someone give me some ideas on how to track the following information and which functions/methods to use? I want to track errors and the possible trends. For instance: We've had a lot of errors in the company lately. I want to focus on who is causing the errors and which errors are occurring the most. There could be at least 10 people involved in these errors and there can be endless different discrepancies. Let's say that there's an error in the paperwork. The paperwork is checked by 2 different people. So if that's the error, then both people are at fault. If it's a data entry error, then one person is at fault. What is the best way to track and retrieve this info? Any help would be greatly appreciated |
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