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excel and word crash
Hi,
I hope someone can help me with this problem. When I open Excel [or Word], the Office assistant is not visible. When I click on 'Help' and the 'Show Office Assistant', the program crashes. Also, in Excel, when I start a formula by pressing the "=" sign in a cell or the 'fx' the screen locks up and then crashes. I run XP and if I log in to the Guest account, I don't get the problem- everything works fine. This leads me to believe that it is a corruption/virus in the main user profile. I wouls like a suggestion as to how to get my programs working correctly without having to rebuild a whole new personal user profile. Thanks! Ijaz |
excel and word crash
Have you contacted microsoft and/or searched it's site? There was an enhancement that created similar (but apparently different) crashes recently http://tinyurl.com/m88ac -- John James ------------------------------------------------------------------------ John James's Profile: http://www.excelforum.com/member.php...o&userid=32690 View this thread: http://www.excelforum.com/showthread...hreadid=523936 |
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