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I'm trying to model patient flow delays through a receptionist and a nurse to
see a doctor. I've got a two dimentional array, with the distribution of delays created by a receptionist across the top, and those created by nursing preparation down the side. In each cell, I have the percentage of patients experiencing that combination of delays: Receptionist Causes 2min 3min 4min 5min 6min N 4min 2% 3% 6% u 6min 8% 11% r 8min 5% s etc. I want to create a histogram from this table showing the total percentage of patients experiencing each level of delay. Then, I can go back and design process changes or staffing changes to reduce those delays in a predictable way. Also, I can use the output as input for queueing models at the next step (say, the doc, the lab, x-ray, an expensive piece of equipment, etc.) Can I use a SUMIF function to add the respective table headers (top & side) into a single sum and use that sum for the if condition? Or do I have to write a bunch of VBA language? Thanks in advance. |
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