Hi,

I have followed the Help guidance to calculate the number of rows that
contain two criteria, each from a different column but it only returns
a zero value. The Help Guidance says:

"Count the occurrences of multiple conditions
In the following formula, whenever Excel finds "Northwind" in the range
B5:B25, it then checks for the text "Western" in the same row in column
C (the range C5:C25). Excel then calculates the number of rows that
contain both.

=SUM(IF(B5:B25="Northwind",IF(C5:C25="Western",1,0 )))

This is an array formula and must be entered by pressing
CTRL+SHIFT+ENTER."

My formula is this:
=SUM(IF(B2:B657="20/04/2006",IF(F2:F657="d",1,0)))

This is identical to the Help formula yet it only returns a zero value.

Likewise I have followed the instructions to calculatethe total value
of cells that satisfy those two criteria using the fomula based on the
Help example which is this:
"Create a total based on multiple conditions
Use the following formula to calculate the total value of cells F5:F25,
where B5:B25 contains "Northwind" and the range C5:C25 contains the
region name "Western".

=SUM(IF((B5:B25="Northwind")*(C5:C25="Western"),F5 :F25))

My formula is this:
=SUM(IF((B2:B657="20/04/2006")*(F2:F657="d"),G2:G657))

Again my formula is identical to the Help one yet it also only returns
a zero value.

Can anyone advise why this might be and what I can do to get excel to
do the calculations I want?

Cheers

CC