Macro not formatting correctly
 

I programmed a macro in VB that takes a .CSV file and formats it into a
report by, calculating formulas, sorting and other basic formatting. I
distributed it to roughly 30 users. The macro runs great for all but 1
user. When this 1 user runs the macro, the column width for all columns is
being set to 255. A Freeze pane is also supposed to be set for cell J2, but
is being set at A13 instead. The user is running MS Excel 2002, which is the
same version I programmed the macro.

Does anyone know where I should begin looking to resolve this issue?? Thank
you.