Excel Crash - Help!
 

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also tried
opening
the very same file/s they are having problems with on my machine and it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated signatures,
uninstalled/reinstalled Office, and done all the possible troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

Isolate the problem as best you can...........separate the Network from the
Files from the Computers..........move the files about on Jump Drives to help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also tried
opening
the very same file/s they are having problems with on my machine and it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated signatures,
uninstalled/reinstalled Office, and done all the possible troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

Thanks for your input but all these are not rectifiable since I have opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from the
Files from the Computers..........move the files about on Jump Drives to help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also tried
opening
the very same file/s they are having problems with on my machine and it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated signatures,
uninstalled/reinstalled Office, and done all the possible troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on
the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from
the
Files from the Computers..........move the files about on Jump Drives to
help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also
tried
opening
the very same file/s they are having problems with on my machine and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on
the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from
the
Files from the Computers..........move the files about on Jump Drives to
help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also
tried
opening
the very same file/s they are having problems with on my machine and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

Can you try this on the problem pc's?

Close excel
windows start button|Run
excel /safe
(hit enter)

Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).

Then File|open the workbook

If excel crashes, maybe it's one of those addins/toolbars.

You can disable the addins that are in your XLStart folder and Tools|Addins to
start.

Chip Pearson has some notes on how to diagnose startup errors at:
http://www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes at:
http://www.jkp-ads.com/Articles/StartupProblems.htm

====
You could see if its the toolbar file, by:
close excel
windows search
search for *.xlb
(in hidden folders for hidden files, too)

Rename all the *.xlb files you find to *.xlbOLD

Then restart excel and see if that helps.

If it does, then rebuild any customized changes to the toolbar at your
convenience.

If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.

====

And since it's only happening on a few (assuming the same version of excel),
maybe you can use:
help|detect and repair (if that's available in your version)

or even reinstalling excel on those pc's would help.


Delbert wrote:

The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on
the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from
the
Files from the Computers..........move the files about on Jump Drives to
help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also
tried
opening
the very same file/s they are having problems with on my machine and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!





--

Dave Peterson

Excel Crash - Help!
 

Maybe with security setting high, try to open one of the errant files
without enabling the macros....just to see if that can be identified as
where the problem is.....if so, then the macros can be enabled/disabled one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote in message
...
The only common set on these files are their macros imbedded. Other than
that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the
problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another
system
and it work fine. They can somehow open other excel spreasheets fine
on
the
very same network folder where the problematic files are located so
it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network
from
the
Files from the Computers..........move the files about on Jump
Drives to
help
with this........list specific arrangements where the problem exists
and
where it don't......may be a bad leg on the Net, or
directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open
a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them.
Also
tried
opening
the very same file/s they are having problems with on my machine
and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

Thanks for your input Dave P. - I have tried your suggestions just now and
still the error occurs. All addins are disabled but still did not rectify
this issue. Also checked for xlb's but none found on the system. I already
tried detect/repair and reinstalled excel but those didnt help either. It's
not a corruption with these files since other users can open it on another pc
nor a corrupted system since they can open other excel sheets just fine. I've
also updated into the latest patch SP2 for their office but also no luck!

I have made a temp workaround for these folks and had copied the very same
file into that same path, renamed it and so far it's working for them.

But I'm afraid that these copied files might fail also in the future. Any
other ideas? I am stomped!



"Dave Peterson" wrote:

Can you try this on the problem pc's?

Close excel
windows start button|Run
excel /safe
(hit enter)

Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).

Then File|open the workbook

If excel crashes, maybe it's one of those addins/toolbars.

You can disable the addins that are in your XLStart folder and Tools|Addins to
start.

Chip Pearson has some notes on how to diagnose startup errors at:
http://www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes at:
http://www.jkp-ads.com/Articles/StartupProblems.htm

====
You could see if its the toolbar file, by:
close excel
windows search
search for *.xlb
(in hidden folders for hidden files, too)

Rename all the *.xlb files you find to *.xlbOLD

Then restart excel and see if that helps.

If it does, then rebuild any customized changes to the toolbar at your
convenience.

If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.

====

And since it's only happening on a few (assuming the same version of excel),
maybe you can use:
help|detect and repair (if that's available in your version)

or even reinstalling excel on those pc's would help.


Delbert wrote:

The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on
the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from
the
Files from the Computers..........move the files about on Jump Drives to
help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also
tried
opening
the very same file/s they are having problems with on my machine and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!





--

Dave Peterson

Excel Crash - Help!
 

When I open these files and answered to the prompt where it questioned me if
I want to update links - per user they normally click on "Dont Update" and it
worked that way - it then crashes right away. Excel is not asking me to
disable/enable the macros at startup so I'm not sure which option are you
referring to?

Thanks.

"CLR" wrote:

Maybe with security setting high, try to open one of the errant files
without enabling the macros....just to see if that can be identified as
where the problem is.....if so, then the macros can be enabled/disabled one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote in message
...
The only common set on these files are their macros imbedded. Other than
that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the
problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another
system
and it work fine. They can somehow open other excel spreasheets fine
on
the
very same network folder where the problematic files are located so
it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network
from
the
Files from the Computers..........move the files about on Jump
Drives to
help
with this........list specific arrangements where the problem exists
and
where it don't......may be a bad leg on the Net, or
directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open
a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them.
Also
tried
opening
the very same file/s they are having problems with on my machine
and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

You must first re-set your security setting on one of the machines having
toruble.........it varies depending on which version of Excel you're
using......in XL97, it's Tools Options GeneralTab uncheck "Macro virus
protection".....in others I think it's Tools Macro Security......

Also, is there any commonality of Excel Version numbers on the good/bad
machines, and/or AntiVirus software?

Vaya con Dios,
Chuck, CABGx3




"Delbert" wrote in message
...
When I open these files and answered to the prompt where it questioned me
if
I want to update links - per user they normally click on "Dont Update" and
it
worked that way - it then crashes right away. Excel is not asking me to
disable/enable the macros at startup so I'm not sure which option are you
referring to?

Thanks.

"CLR" wrote:

Maybe with security setting high, try to open one of the errant files
without enabling the macros....just to see if that can be identified as
where the problem is.....if so, then the macros can be enabled/disabled
one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote in message
...
The only common set on these files are their macros imbedded. Other
than
that
all of their settings and format are different. We've also tried
changing
their macro settings from it's original excel files and had the author
of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the
problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I
have
opened
the very same files that they are having problems with into
another
system
and it work fine. They can somehow open other excel spreasheets
fine
on
the
very same network folder where the problematic files are located
so
it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the
Network
from
the
Files from the Computers..........move the files about on Jump
Drives to
help
with this........list specific arrangements where the problem
exists
and
where it don't......may be a bad leg on the Net, or
directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they
open
a
particular Excel file, it gives them a "Send Report Error."
Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them.
Also
tried
opening
the very same file/s they are having problems with on my
machine
and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

I don't have anything.

Delbert wrote:

Thanks for your input Dave P. - I have tried your suggestions just now and
still the error occurs. All addins are disabled but still did not rectify
this issue. Also checked for xlb's but none found on the system. I already
tried detect/repair and reinstalled excel but those didnt help either. It's
not a corruption with these files since other users can open it on another pc
nor a corrupted system since they can open other excel sheets just fine. I've
also updated into the latest patch SP2 for their office but also no luck!

I have made a temp workaround for these folks and had copied the very same
file into that same path, renamed it and so far it's working for them.

But I'm afraid that these copied files might fail also in the future. Any
other ideas? I am stomped!

"Dave Peterson" wrote:

Can you try this on the problem pc's?

Close excel
windows start button|Run
excel /safe
(hit enter)

Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).

Then File|open the workbook

If excel crashes, maybe it's one of those addins/toolbars.

You can disable the addins that are in your XLStart folder and Tools|Addins to
start.

Chip Pearson has some notes on how to diagnose startup errors at:
http://www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes at:
http://www.jkp-ads.com/Articles/StartupProblems.htm

====
You could see if its the toolbar file, by:
close excel
windows search
search for *.xlb
(in hidden folders for hidden files, too)

Rename all the *.xlb files you find to *.xlbOLD

Then restart excel and see if that helps.

If it does, then rebuild any customized changes to the toolbar at your
convenience.

If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.

====

And since it's only happening on a few (assuming the same version of excel),
maybe you can use:
help|detect and repair (if that's available in your version)

or even reinstalling excel on those pc's would help.


Delbert wrote:

The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have
opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on
the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from
the
Files from the Computers..........move the files about on Jump Drives to
help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also
tried
opening
the very same file/s they are having problems with on my machine and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!





--

Dave Peterson


--

Dave Peterson

Excel Crash - Help!
 

Copy one or more of the problem files to a special directory.

See if the same problems exist with the copies.

If not, delete the originals and copy the copies back to the original
spots using the Save As feature, not the Windows Explorer.


--
rsenn
------------------------------------------------------------------------
rsenn's Profile: http://www.excelforum.com/member.php...o&userid=29050
View this thread: http://www.excelforum.com/showthread...hreadid=492833

Excel Crash - Help!
 

They are all running in Office 2003, some of them were previously upgraded
from Office 2k. I've tried configuring the macros under security but also
didnt help.

We're using McAfee 8.0 Enterprise anti virus software. Why what's in your
mind?

Thanks.

"CLR" wrote:

You must first re-set your security setting on one of the machines having
toruble.........it varies depending on which version of Excel you're
using......in XL97, it's Tools Options GeneralTab uncheck "Macro virus
protection".....in others I think it's Tools Macro Security......

Also, is there any commonality of Excel Version numbers on the good/bad
machines, and/or AntiVirus software?

Vaya con Dios,
Chuck, CABGx3




"Delbert" wrote in message
...
When I open these files and answered to the prompt where it questioned me
if
I want to update links - per user they normally click on "Dont Update" and
it
worked that way - it then crashes right away. Excel is not asking me to
disable/enable the macros at startup so I'm not sure which option are you
referring to?

Thanks.

"CLR" wrote:

Maybe with security setting high, try to open one of the errant files
without enabling the macros....just to see if that can be identified as
where the problem is.....if so, then the macros can be enabled/disabled
one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote in message
...
The only common set on these files are their macros imbedded. Other
than
that
all of their settings and format are different. We've also tried
changing
their macro settings from it's original excel files and had the author
of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the
problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I
have
opened
the very same files that they are having problems with into
another
system
and it work fine. They can somehow open other excel spreasheets
fine
on
the
very same network folder where the problematic files are located
so
it's
telling us that it has nothing to do with the network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the
Network
from
the
Files from the Computers..........move the files about on Jump
Drives to
help
with this........list specific arrangements where the problem
exists
and
where it don't......may be a bad leg on the Net, or
directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they
open
a
particular Excel file, it gives them a "Send Report Error."
Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of them.
Also
tried
opening
the very same file/s they are having problems with on my
machine
and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!

Excel Crash - Help!
 

We're using McAfee 8.0 Enterprise anti virus software. Why what's in your
mind?

Nothing special, I was just chasing any commonality betwinxt the good ones
and the bad......I think I would put a copy of the file on a Jump Drive and
walk it around to each computer and see how they react all to the exact same
copy......maybe it will filter something out that will point to the
blame.....

Vaya con Dios,
Chuck, CABGx3




"Delbert" wrote in message
...
They are all running in Office 2003, some of them were previously upgraded
from Office 2k. I've tried configuring the macros under security but also
didnt help.

We're using McAfee 8.0 Enterprise anti virus software. Why what's in your
mind?

Thanks.

"CLR" wrote:

You must first re-set your security setting on one of the machines
having
toruble.........it varies depending on which version of Excel you're
using......in XL97, it's Tools Options GeneralTab uncheck "Macro
virus
protection".....in others I think it's Tools Macro Security......

Also, is there any commonality of Excel Version numbers on the good/bad
machines, and/or AntiVirus software?

Vaya con Dios,
Chuck, CABGx3




"Delbert" wrote in message
...
When I open these files and answered to the prompt where it questioned
me
if
I want to update links - per user they normally click on "Dont Update"
and
it
worked that way - it then crashes right away. Excel is not asking me
to
disable/enable the macros at startup so I'm not sure which option are
you
referring to?

Thanks.

"CLR" wrote:

Maybe with security setting high, try to open one of the errant
files
without enabling the macros....just to see if that can be identified
as
where the problem is.....if so, then the macros can be
enabled/disabled
one
at a time until the culprit is found.

Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote in message
...
The only common set on these files are their macros imbedded.
Other
than
that
all of their settings and format are different. We've also tried
changing
their macro settings from it's original excel files and had the
author
of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the
problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since
I
have
opened
the very same files that they are having problems with into
another
system
and it work fine. They can somehow open other excel
spreasheets
fine
on
the
very same network folder where the problematic files are
located
so
it's
telling us that it has nothing to do with the
network/directory. I
appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the
Network
from
the
Files from the Computers..........move the files about on
Jump
Drives to
help
with this........list specific arrangements where the
problem
exists
and
where it don't......may be a bad leg on the Net, or
directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever
they
open
a
particular Excel file, it gives them a "Send Report
Error."
Weird
thing about
it is it doesnt
happen in all their Excel files, only happens to some of
them.
Also
tried
opening
the very same file/s they are having problems with on my
machine
and
it worked
fine.
I have patched Office (SP2), updated Acrobat Reader,
updated
signatures,
uninstalled/reinstalled Office, and done all the possible
troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!