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#1
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We have several users that are trying to open excel from the start menu and
it is telling them the sheet is locked by another user. They can open in read only, notify or cancel. These aren't shared documents on the network, they are opening excel and loading the default template. We're experiencing this all over our company. We also have people opening documents from their personal network share with the same message. The server shows no one else connected to the share but them MOM show's no one else opening the files. It's as if Excel isn't releasing the lock it places on the file when it is open. |
#2
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A complete shutdown then restart fixes the problem.
"troy" wrote: We have several users that are trying to open excel from the start menu and it is telling them the sheet is locked by another user. They can open in read only, notify or cancel. These aren't shared documents on the network, they are opening excel and loading the default template. We're experiencing this all over our company. We also have people opening documents from their personal network share with the same message. The server shows no one else connected to the share but them MOM show's no one else opening the files. It's as if Excel isn't releasing the lock it places on the file when it is open. |
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