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I created a form that allows our CSR reps to enter in a set of fields and
based on the sequence of answers, a calculation in excel yields the Lead Level (whether it should go to a Jr. rep or a Sr. rep) - I have programmed in VB to pull the Lead Level back into a field on the form so the user doesn't have to ever see the workbook (for security purposes). It appears that the file can be opened, and updated but when they click submit, the calculation in excel does not work properly. i created the form on my 2007 computer but saved it as a 95-2003 version. Anyone in the office who has Microsoft 2007 can use the fomr successfully. but anyone with 2003 cannot. Please help!!! Here is the formula - it is referencing a sheet named "Matrix" which is in the same workbook, but hidden from users. The data that is entered goes into Columns A-F and the calculation is placed in Column G: =INDEX(Matrix!G:G,MATCH(A2&B2&C2&D2&E2&F2, Matrix!A:A&Matrix!B:B&Matrix!C:C&Matrix!D:D&Matrix !E:E&Matrix!F:F,0)) |
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