Excel close on startup, but stay in task manager
Some of my users complains about problems opening Excel documents. About 2
sec. after they open a document it close automatically. I have found out that the excel.exe process stay as an active task and can be closed from the task manager. It is not happening every time but almost! I have tried starting Excel in safemode, but with same result :-( 3 out of 18 users having this problem and are all are running Windows Vista. Any ides troubleshooting this matter? |
Excel close on startup, but stay in task manager
look for rougue files in Start folder
disable all add-ins is it ALL documents or just some? alwys the same user hth RegMigrant "Thomas" wrote: Some of my users complains about problems opening Excel documents. About 2 sec. after they open a document it look close automatically. I have found out that the excel.exe process stay as an active task and can be closed from the task manager. It is not happening every time but almost! I have tried starting Excel in safemode, but with same result :-( 3 out of 18 users having this problem and are all are running Windows Vista. Any ides troubleshooting this matter? |
Quote:
try to search by "*" in mentioned path: *CrashReporter/Microsoft Excel.crash.log |
Excel close on startup, but stay in task manager
Hi.
Thank you for you reply. I have even seen it with a blank document! I have the problem on three diffrend machines. But it does not happen every time. It seems really weird. "Reg" wrote: look for rougue files in Start folder disable all add-ins is it ALL documents or just some? alwys the same user hth RegMigrant "Thomas" wrote: Some of my users complains about problems opening Excel documents. About 2 sec. after they open a document it look close automatically. I have found out that the excel.exe process stay as an active task and can be closed from the task manager. It is not happening every time but almost! I have tried starting Excel in safemode, but with same result :-( 3 out of 18 users having this problem and are all are running Windows Vista. Any ides troubleshooting this matter? |
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