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Please help****I am trying to create a formula and it doesn't work!!!!
I am a manager in a big office where agents log into their phones to
get calls. We keep track of how many minutes an agent is "logged off" of their phone system. I would like to be able to have a formula to use in Excel to speed up the calculations for this info. Here is what the info looks like that I am given and what I need to calculate: Sunday, December 03, 2006 Agent Login Time Logout Time # of minutes logged out Doe, Jane 6:58am 8:51am (need to find # minutes from 9:39am-8:51am) Doe, Jane 9:39am 2:30pm (need to find # minutes from 2:30pm-2:34pm) Doe, Jane 2:34pm 3:29pm (need to find # minutes from 3:29pm-4:15pm) Doe, Jane 4:15pm 5:00pm I cannot seem to get a formula to work that will calculate the time |
Please help****I am trying to create a formula and it doesn't work!!!!
Don, I am new to bulletin boards and didn't know that I should only
post in one spot...I wasn't sure what area to post it in. Thanks for your assistance.... Don Guillett wrote: See your other post. Pls don't waste our time by multiposting -- Don Guillett SalesAid Software "PamelaB" wrote in message s.com... I am a manager in a big office where agents log into their phones to get calls. We keep track of how many minutes an agent is "logged off" of their phone system. I would like to be able to have a formula to use in Excel to speed up the calculations for this info. Here is what the info looks like that I am given and what I need to calculate: Sunday, December 03, 2006 Agent Login Time Logout Time # of minutes logged out Doe, Jane 6:58am 8:51am (need to find # minutes from 9:39am-8:51am) Doe, Jane 9:39am 2:30pm (need to find # minutes from 2:30pm-2:34pm) Doe, Jane 2:34pm 3:29pm (need to find # minutes from 3:29pm-4:15pm) Doe, Jane 4:15pm 5:00pm I cannot seem to get a formula to work that will calculate the time |
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