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NAV error with Excel 2007 beta
Something happened to Norton today that has now locked me out of ALL my 2007
beta created documents, not just Excel. I am told that all the documents are infected with a virus that NAV can not fix and I can not force the documents to open. I have run the repair and made sure NAV is up to date without curing the problem. Does anyone have a solution? Thanks in advance, -- John |
NAV error with Excel 2007 beta
If you are using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it (but don't disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. John wrote: Something happened to Norton today that has now locked me out of ALL my 2007 beta created documents, not just Excel. I am told that all the documents are infected with a virus that NAV can not fix and I can not force the documents to open. I have run the repair and made sure NAV is up to date without curing the problem. Does anyone have a solution? Thanks in advance, |
NAV error with Excel 2007 beta
I had the same issue, and by turning off the plug-in, my files work again.
Thanks!!!!!! -- Julieanne Bovat "garfield-n-odie [MVP]" wrote: If you are using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it (but don't disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. John wrote: Something happened to Norton today that has now locked me out of ALL my 2007 beta created documents, not just Excel. I am told that all the documents are infected with a virus that NAV can not fix and I can not force the documents to open. I have run the repair and made sure NAV is up to date without curing the problem. Does anyone have a solution? Thanks in advance, |
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