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Melissa B.

Incoming/Outgoing per person per day? & Create weekly report
 
I need to keep a spreadsheet of the number of incoming and outgoing calls per
person per daily and create a report on a weekly basis with a chart. This is
hard to do when in excel such as keeping the formula when new employeed come
in to the picture, etc. How can I do this...I tried Access however I just do
not seem to be proficient in it like i thought I was.

Dave F

Incoming/Outgoing per person per day? & Create weekly report
 
I would create a table like the following and run a pivot table off it:

Day | Caller | Number of calls
1 Joe 2
1 Mary 4
1 Bob 10
2 Joe 1
2 Mary 0
2 Bob 100

Alternetively, you can create a separate lookup table with all callers'
names and run SUMPRODUCTs on each caller's name.
--
Brevity is the soul of wit.


"Melissa B." wrote:

I need to keep a spreadsheet of the number of incoming and outgoing calls per
person per daily and create a report on a weekly basis with a chart. This is
hard to do when in excel such as keeping the formula when new employeed come
in to the picture, etc. How can I do this...I tried Access however I just do
not seem to be proficient in it like i thought I was.



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