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Dave Peterson
 
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Default Excel Crash - Help!

Can you try this on the problem pc's?

Close excel
windows start button|Run
excel /safe
(hit enter)

Starting excel in safe mode disables lots of stuff (macros/addins/toolbars).

Then File|open the workbook

If excel crashes, maybe it's one of those addins/toolbars.

You can disable the addins that are in your XLStart folder and Tools|Addins to
start.

Chip Pearson has some notes on how to diagnose startup errors at:
http://www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes at:
http://www.jkp-ads.com/Articles/StartupProblems.htm

====
You could see if its the toolbar file, by:
close excel
windows search
search for *.xlb
(in hidden folders for hidden files, too)

Rename all the *.xlb files you find to *.xlbOLD

Then restart excel and see if that helps.

If it does, then rebuild any customized changes to the toolbar at your
convenience.

If it doesn't, then close excel and rename all those *.xlbOLD back to *.xlb.

====

And since it's only happening on a few (assuming the same version of excel),
maybe you can use:
help|detect and repair (if that's available in your version)

or even reinstalling excel on those pc's would help.


Delbert wrote:

The only common set on these files are their macros imbedded. Other than that
all of their settings and format are different. We've also tried changing
their macro settings from it's original excel files and had the author of
these files do this for us - still error exist.

Thanks.

"CLR" wrote:

Is there anything in common with the files that cause the problems?.....such
as a similar format, same macros, etc etc?

Vaya con Dios,
Chuck, CABGx3


"Delbert" wrote in message
...
Thanks for your input but all these are not rectifiable since I have

opened
the very same files that they are having problems with into another system
and it work fine. They can somehow open other excel spreasheets fine on

the
very same network folder where the problematic files are located so it's
telling us that it has nothing to do with the network/directory. I

appreciate
the response though....


"CLR" wrote:

Isolate the problem as best you can...........separate the Network from

the
Files from the Computers..........move the files about on Jump Drives to

help
with this........list specific arrangements where the problem exists and
where it don't......may be a bad leg on the Net, or directory..........

hth
Vaya con Dios,
Chuck, CABGx3



"Delbert" wrote:

Multiple users here have this same problem that whenever they open a
particular Excel file, it gives them a "Send Report Error." Weird

thing about
it is it doesnt
happen in all their Excel files, only happens to some of them. Also

tried
opening
the very same file/s they are having problems with on my machine and

it worked
fine.
I have patched Office (SP2), updated Acrobat Reader, updated

signatures,
uninstalled/reinstalled Office, and done all the possible

troubleshooting on
these machines but still error occurs.

Any help appreciated, thanks!





--

Dave Peterson