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#1
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Computer crashes when Office program disc is inserted.
My OS is Windows XP Home, and I am using Office XP Standard 2002. I am having
a problem with Excel. The problem began this morning. It takes 2 minutes to open a file, and then it's a blank Excel screen. The only thing that has changed is that McAfee did a virus scan this morning. I did a system restore, but it didn't help. I tried to do a repair, but when I inserted the program disc, my system crashed, rebooted, and opened with a "Serious Error" message. This is wierd. Over the years I have done repairs, installed, and uninstalled this program. For your info: I can open Excel, then open the file from there, and it works perfectly. Any suggestions?? Thanks Ron |
#2
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Computer crashes when Office program disc is inserted.
Sounds as if you have a problem when trying to open a file from Explorer, but
not when opening same from within Excel? If true, open Excel, click on Tools, Options, and deselect the option "Ignore other programs" on the General tab. -- Hth Kassie Kasselman Change xxx to hotmail "Ron Weaver" wrote: My OS is Windows XP Home, and I am using Office XP Standard 2002. I am having a problem with Excel. The problem began this morning. It takes 2 minutes to open a file, and then it's a blank Excel screen. The only thing that has changed is that McAfee did a virus scan this morning. I did a system restore, but it didn't help. I tried to do a repair, but when I inserted the program disc, my system crashed, rebooted, and opened with a "Serious Error" message. This is wierd. Over the years I have done repairs, installed, and uninstalled this program. For your info: I can open Excel, then open the file from there, and it works perfectly. Any suggestions?? Thanks Ron |
#3
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Computer crashes when Office program disc is inserted.
Hi kassie
On my General Tab it has "Ignore other applications". It was already deselected. Thanks for your input. Ron "kassie" wrote: Sounds as if you have a problem when trying to open a file from Explorer, but not when opening same from within Excel? If true, open Excel, click on Tools, Options, and deselect the option "Ignore other programs" on the General tab. -- Hth Kassie Kasselman Change xxx to hotmail "Ron Weaver" wrote: My OS is Windows XP Home, and I am using Office XP Standard 2002. I am having a problem with Excel. The problem began this morning. It takes 2 minutes to open a file, and then it's a blank Excel screen. The only thing that has changed is that McAfee did a virus scan this morning. I did a system restore, but it didn't help. I tried to do a repair, but when I inserted the program disc, my system crashed, rebooted, and opened with a "Serious Error" message. This is wierd. Over the years I have done repairs, installed, and uninstalled this program. For your info: I can open Excel, then open the file from there, and it works perfectly. Any suggestions?? Thanks Ron |
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