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Default E-Mail Merge difficulties--not actually sending?

Hi,

I am having no difficulty setting up my e-mail merge and getting it to send,
and I get no errors. It seems to be sending to somewhere, and yet the e-mail
is never received.

I feel like I need to change some settings in my email to get this Excel
file to merge and send appropriately w/ Word. I apologize for the perhaps
easiness of this question, but I have been unable to get to a troubleshooting
page for this issue.

Many thanks for your help in advance,

Henry
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